Important Message:

Please note that:

  1. The use of Office 365 service is currently available for IE browser only.
  2. 2. Students enrolled in the academic year of 108 are required to use multi-factor authentication (MFA). Please refer to the following step-by-step instructions to set up 2-step verification for Office 365, and create an app password for Office 365.
  3. Some anti-virus software may block the verification window. Please troubleshoot this problem before proceeding.

Email Server Settings

User Status Email Domain POP3 Server (incoming mail) & SMTP Server (outgoing mail) Webmail System Email Box Quota
Graduated Student, Current Student
(account=s+student number) Login
(IE Browser)
Login Full-time: 1GB
Part-time: 300MB
Admin Staff 600MB

Different Mobile Device Settings

Outlook App Download

User Status iOS Android
Graduated Student, Current Student User manual User manual
Faculty, Admin Staff User manual User manual

Final Note:

  • Outlook Express user, please check the Outgoing Mail Server’s box labeled “My server requires authentication.
  • For new students, you need to login to your “Personal Portal” to change your password first.
  • If you encounter any other email problems, please login to the “CRM” to make a report.

Higher Education Sprout Project